Privacy Policy

At ZODUCT, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

Information We Collect
When you interact with our website https://zoduct.com/, we may collect the following information:

Personal Details: Name, contact number, email address, and delivery address.

Order Information: Product details, billing information, and payment method (note: we do not store card details).

Communication: Emails, messages, or phone calls between you and ZODUCT.

Customer Support Information: including the information you choose to include in communications with us, for example, when sending a message through the Services (collected through cookies for site optimization).

Information We Collect about Your Usage: We may also automatically collect certain information about your interaction with the Services (“Usage Data“). To do this, we may use cookies, pixels and similar technologies (“Cookies“). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

How We Use Your Information
We use your data for the following purposes:

To process and deliver your orders efficiently.

To contact you regarding your order status or customer service issues.

To improve our products, services, and user experience.

To send promotional offers or updates (only if you opt-in).

Data Protection
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. All payment transactions are encrypted and securely processed by our trusted third-party payment partners.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with trusted logistics and payment partners solely for the purpose of fulfilling your order.
Your Rights
You have the right to:

Access the personal data we hold about you.

Request corrections or updates to your information.

Opt-out of promotional emails or messages.