🛍️ Frequently Asked Questions (FAQ)
📦 Shopping Information
Q: How long will delivery take?
A: Delivery charges may vary based on your location and order value. You'll see the exact delivery cost at checkout before confirming your order.
How long will delivery take?
A: Standard delivery usually takes 3–7 business days depending on your location. You’ll receive a tracking link once your order is shipped.
Q: What happens after I place an order?
A: Once your order is placed, you will receive a confirmation email. Our team will process it and dispatch your package. You’ll be notified when it’s shipped.
Do I receive an invoice for my order?
A: Yes, you will receive a digital invoice by email after your order is confirmed. You can also download it from your account under “My Orders”.
💳 Payment Information
Q: When is the payment deducted from my bank account?
A: Payment is deducted immediately once the order is placed successfully. You will receive a confirmation message as soon as the payment goes through.
Q: What is a wishlist?
A: A wishlist allows you to save your favorite products so you can easily find or buy them later. You can add items with just one click.
Q: What is “Package Tracking” in my orders?
A: Once your order is shipped, you’ll get a tracking link via email or SMS. You can use this link to check the real-time status of your delivery.
📧 Still have questions? Reach out to us at Zoduct.Care@gmail.com
📍 Visit our Help Desk for more support.
